Terms of Use
ACCEPTANCE OF TERMS


This Website is managed by Pung Pung Kitchen Pte Ltd whose registered address is at 

190 Clemenceau Avenue #06-06, Singapore, 239924

GENERAL CONDITIONS FOR USE OF THIS WEBSITE

In the context of this website, “we”, “our” and “us” means Pung Pung Kitchen Pte Ltd (hereby referred to as our company name "Pung Pung Kitchen" and “you” and “your” means you,

the user or customer of this website.

The use of the term “product” includes the plural “products”.

Except if otherwise required by law the following Terms and Conditions, the Contract of Sale below and our Data Protection Privacy Policy govern your use of this website. They describe the rights and responsibilities of both you and us.

If you use this website you agree to be bound by the Terms and Conditions and if you shop at this website,  you agree to the Terms of the Contract of Sale.

If you do not agree to the Terms and Conditions and the Contract of Sale and our Privacy Statement, please do not use this website.

We shall not be responsible for any detriment incurred by reliance you place on this website or its contents. Use of this website is on an “as is” basis and is entirely at your risk.

WARRANTY OF MERCHANTABILITY
All of our meals served are of saleable condition and deemed as fit for consumption

before serving on site or delivery.

DELIVERY SERVICES

Delivery option is available through www.pungpungkitchen.com and delivery charges applies accordingly to the the distance of the order.

Other factors will be taken into consideration and delivery terms and conditions may change.

All transactions are limited to Singapore only, not applicable for overseas. 

Meals will not be shipped out of Singapore.

DELIVERY DELAY TERMS

Should there be any form of delay due to unforeseen circumstances,

customers will be notified of such incidents accordingly.

PAYMENT PROCESSING
Credit card or other form of secure payment methods is required before delivery are accepted.

Accuracy in billing is ensured as all transactions are automatically processed.

All prices are in Singapore Dollars.

CANCELLATION OF ORDERS
If an order has been confirmed and paid, and you subsequently would like to cancel the order, please call the respective restaurant to change the delivery time, to a time of your convenience, but we will not accept any cancellation refunds as once the order is paid for its final.

Pung Pung Kitchen will allow you to change the time of the order,

but there will be no refunds once you confirm the order.

CONFIRMATION OF ORDERS
We will send an electronic acknowledgment to the customer within 2 hours upon successful submission of the electronic order. If items ordered are unavailable, customers will be notified immediately upon receiving order confirmations on our end.

EXCHANGE & REFUNDS
If you have not received your order, or other issues exist with your order, please contact us at pungpungkitchen@gmail.com to review the matter and we will let you know if we can make a refund. Refunds are not guaranteed and Pung Pung Kitchen will consider each claim on a case by case basis and, if required, will negotiate a solution that is acceptable to

Pung Pung Kitchen Pte Ltd and Customer inclusive of any costs involved.

 

This policy is separate from our Cancellation of Orders policy and is only for orders that have been placed and there are issues with the order,

otherwise, all our goods sold are non-exchangeable and non-refundable.

FEEDBACK
Pung Pung Kitchen welcome your feedback always!

Should you feel dissatisfied with any of our meals, please email to: pungpungkitchen@gmail.com and our representative will get back to you soonest possible.

INTELLECTUAL PROPERTY RIGHTS
Material contained on this website is protected by copyright. You may use this website only for your personal and non-commercial purposes. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute any material on this web site or 
create any other material using material on this website,

without obtaining our prior written consent. 

Registered trademarks and logos must not be used or modified in any way

without obtaining the prior written consent of the trade mark or logo owner.

The web site, products, technology and processes contained in this web site may be the subject of other intellectual property rights owned by third parties. No license is granted in respect of those intellectual property rights other than as set out in these Terms and Conditions.

Your use of this web site and material on it must not in any way

infringe the intellectual property rights of any person.

CONFIDENTIALITY OF TRANSACTIONS
We assure you that all transactions and

customers’ particulars are treated with the strictest confidence.

Pung  Pung Kitchen Pte Ltd reserves the right to change these Terms at any time.

Any such changes will be posted online without

informing all the customers  or users of this website.

Queries should be emailed to pungpungkitchen@gmail.com

 

USE OF THIS SITE SIGNIFIES YOUR UNDERSTANDING AND AGREEMENT

TO COMPLY WITH THE ENTIRE TERMS OF USE.